COVID-19 Updates

For your health and safety concerns we will like to inform our customers that all our work surfaces are sanitize regularly and that every employee is required to wear a mask and wash their hands periodically when starting an order. 

Shipping carriers have informed us that there may be some shipping delays and backlogs of orders. 

Elena’s Rainbow Supplies Inc. will still provide a tracking number for any purchased order. 

We value all our customers and are working hard to better serve you. 

The shipping cost of your order includes preparing, packaging materials, postage, weight of package, as well as trips to the post office. Your order will be packed with great care!

If your order arrives damaged: Please take photos of the outside and inside of the package, and contact us as soon as possible.

Our product delivery time is between 2-10 business days.

**COVID-19 Update**

Shipping carriers have informed us that there may be some shipping delays and backlogs of orders. 

We will do our best to meet these delivery estimates, but cannot guarantee them.

See Terms and Conditions page for more information.

Yes, if you live in or near Brampton, ON and want to come pick up your order, please select the “local pickup” option in our checkout menu. This will remove any shipping costs.

Yes we do! If you live outside the province of Ontario and wish to purchase our bingo daubers and accessories, please send us an inquiry and our team will get back to you. 

Elena’s Rainbow Supplies Inc is currently only selling in Canada.

Yes, we will accept any cancellation request based upon our terms and conditions.

Your request must be made within 2 hours of purchase.

Due to the nature of these items, we do not offer refunds on the following products: bingo daubers and bingo accessories.

We only offer exchanges of other products. See our terms and conditions page for full details.

Yes, we offer wholesale pricing to business owners with registered business licenses. Please go to our wholesale page and select the type and amount of products that you would like to purchase. Our team will then follow up with your inquire with your own custom wholesale price.

Yes they are! Preferred method is to hand wash or machine wash in cold water. 

However, you MUST air dry these tote bags due to the nature of the fabric.

Thank you for your interest in the Caribbean Blue and Mint Green Sunsational daubers. Unfortunately, the manufacturer has discontinued those shades from the Sunsational line.